Terms and Conditions – y9999 Game Pakistan

1 Acceptance of Terms

By accessing the y9999 game website, downloading the app, creating an account or placing a bet or casino wager, you confirm that you have read these Terms and Conditions and agree to be bound by them. These terms apply to all users of the platform regardless of how they access it — through a desktop browser, mobile browser or the Android app.

These Terms and Conditions should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and y9999 game. Accessing the platform means you accept all three documents.

If you access the platform on behalf of another person, you confirm that you have their authorisation to do so and that the other person also agrees to these terms. You remain responsible for any activity carried out under your account.

2 Eligibility & Registration

To register and use y9999 game you must meet all of the following conditions:

• You are at least 18 years of age.
• You are registering for yourself and not on behalf of any other person.
• You are not currently subject to a self-exclusion from any gaming platform.
• You are not using the platform from a jurisdiction where online gaming is prohibited.
• The information you provide during registration is accurate and complete.

Only one account per person is permitted. Creating more than one account — whether under your own name, a family member's name, or using a different device or payment method — is a breach of these terms and will result in all linked accounts being closed. Any remaining balances, including bonuses and winnings accumulated through duplicate accounts, may be forfeited.

y9999 game reserves the right to request identity verification documents at any point. Failure to provide satisfactory verification documents when requested may result in account suspension or closure and the withholding of withdrawal requests until verification is complete.

3 Account Security

You are responsible for maintaining the confidentiality of your account username and password. y9999 game will never ask for your password through email, live chat or any other channel. If you receive a request for your password from someone claiming to represent y9999 game, do not share it and contact support immediately.

All activity conducted through your account — including bets placed, deposits made and withdrawals requested — is your responsibility. If you suspect unauthorised access to your account, contact support as soon as possible. We recommend choosing a strong, unique password and not sharing your account with anyone, including family members.

y9999 game is not liable for losses resulting from you sharing your account details voluntarily or failing to take reasonable steps to protect your login credentials.

4 Deposits & Withdrawals

All deposits and withdrawals on y9999 game are processed in Pakistani Rupees (PKR). The following payment methods are supported:

• JazzCash
• Easypaisa
• Raast
• Bank Transfer
• Debit and credit cards
• Mobile wallets

Deposits are generally credited to your account promptly after confirmation from your payment provider. y9999 game is not responsible for delays caused by your bank, mobile wallet provider or payment network.

Withdrawal requests are reviewed before funds are released. You may be asked to complete identity verification before your first withdrawal is processed. Withdrawals will only be processed to payment methods associated with your registered account. Sending withdrawals to third-party accounts is not permitted.

Minimum and maximum deposit and withdrawal amounts apply and may vary depending on the payment method selected. Current limits are displayed in the cashier section of your account.

If a deposit is made through a payment method that does not match your registered account details, y9999 game reserves the right to reverse the deposit and request verification before reprocessing. This is a security measure to protect against fraud and unauthorised transactions.

5 Bonuses & Promotions

y9999 game offers welcome bonuses, reload bonuses, VIP cashback and cricket-specific promotions throughout the year. All bonuses are subject to the specific terms stated on the relevant promotion page. The following general rules apply to all bonuses unless otherwise stated:

• Bonuses must be claimed within the stated validity period. Expired bonuses cannot be reinstated.
• Wagering requirements must be completed before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated on each promotion page.
• Bonus funds and real money funds are tracked separately. Real money is used first when placing bets unless a specific bonus is actively selected.
• Bonuses are intended for recreational use only. Systematic or professional bonus exploitation — including but not limited to matched betting using bonus funds, placing opposing bets to lock in guaranteed profit from a bonus — is prohibited and will result in account closure.
• y9999 game reserves the right to withdraw any bonus offer at any time and to void bonus-derived winnings if the terms attached to that bonus have been breached.

PSL season promotions, including boosted cricket odds and tournament cashback, run alongside the standard promotions calendar. These are subject to the same general bonus rules in addition to any PSL-specific conditions stated at the time of the offer.

VIP cashback is credited every Monday in PKR with no wagering requirement attached. The cashback percentage and calculation period are determined by your VIP tier at the time of calculation. Full VIP programme terms are available on the VIP page.

6 Betting & Gaming Rules

All bets placed on y9999 game are subject to the specific rules of the sport or game concerned. For sports betting — including cricket, PSL, T20 internationals, football and esports — the following general rules apply:

• Bets are accepted at the odds displayed at the time of placement. y9999 game does not guarantee that odds will remain unchanged until a bet is submitted.
• Once a bet is confirmed it cannot be changed or cancelled unless a void market situation applies.
• In the event of a match being abandoned, postponed or cancelled, standard void rules apply. Bets on voided markets are returned as stake at odds of 1.00 unless otherwise stated.
• Live in-play bets are accepted subject to a short delay to prevent exploitation of real-time information advantages. Bets placed after an event outcome is determined but before the system registers it will be voided.
• Maximum bet limits apply per event, per market and per player. These limits may vary by sport, event and VIP tier.

For casino games — including slots, live casino, roulette, baccarat, blackjack, andar bahar and teen patti — each game operates under its own rules as set by the game provider. Return to Player (RTP) figures and game rules are available within each game's information panel.

y9999 game reserves the right to void bets placed on markets that were created, priced or settled in error. In such cases, stakes will be returned. Winnings derived from obvious pricing errors will not be paid.

7 Fair Play Policy

y9999 game is committed to maintaining a fair and secure environment for all players. The following activities are strictly prohibited and will result in immediate account suspension, investigation and potential permanent closure:

• Use of any automated betting software, bots, scripts or other tools that interact with the platform without human input.
• Collusion with other players to gain an unfair advantage in casino games, including poker or live dealer games.
• Any form of match fixing, spot fixing or sharing of information relating to the deliberate underperformance of players or teams in events offered on the y9999 game sportsbook.
• Exploiting software bugs, display errors or mispricings. Any such errors must be reported to support immediately rather than exploited.
• Creating multiple accounts to claim bonuses more than once or to circumvent account restrictions.
• Using another person's payment method or identity details to fund or operate an account.

Where y9999 game suspects a breach of fair play policy, we reserve the right to withhold withdrawals, void bets and freeze account balances pending investigation. The outcome of investigations is final. Players found to have breached the fair play policy will not receive compensation for voided bets or withheld funds.

8 Responsible Gaming

y9999 game takes responsible gaming seriously. The platform is designed for entertainment and should never be used as a source of income or a way to recover financial losses. The following principles apply to all players:

• Only play with money you can afford to lose. Never use funds that are needed for essential expenses such as rent, bills or food.
• Set a session budget before you start playing and stick to it regardless of whether you are winning or losing.
• Take regular breaks. Extended uninterrupted sessions increase the risk of poor decision-making.
• Use the responsible gaming tools built into your account settings: deposit limits, session time reminders and temporary self-exclusion are all available without contacting support.
• If you feel your gaming is becoming a problem, use the self-exclusion option. This will prevent access to the platform for the period you select.

y9999 game does not offer credit or loans to players. The platform does not facilitate borrowing to fund gaming. If you are gambling with borrowed money, please stop and seek support.

9 Privacy & Data

y9999 game collects and processes personal data in accordance with our Privacy Policy. By registering an account you consent to the collection and use of your data as described in that policy. Key points include:

• Personal data is used to verify your identity, process payments, manage your account and comply with platform security requirements.
• y9999 game does not sell your personal data to third parties for marketing purposes.
• Transaction data, including deposit and withdrawal history, is retained for security and audit purposes.
• Cookies are used to improve the platform experience and to maintain your session. You can manage cookie preferences through your browser settings.

For full details on how your data is collected, stored and used, please read the Privacy Policy.

10 Limitation of Liability

y9999 game provides the platform on an "as available" basis. We do not guarantee uninterrupted access to the platform at all times. Scheduled maintenance, technical issues or circumstances outside our control may result in temporary unavailability.

y9999 game is not liable for:

• Losses resulting from your failure to comply with these Terms and Conditions.
• Losses caused by events outside our reasonable control, including but not limited to internet outages, payment network failures or force majeure events.
• Indirect or consequential losses of any kind arising from your use of the platform.
• Delays in deposit or withdrawal processing caused by third-party payment providers, including JazzCash, Easypaisa, Raast or any bank.

Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded. This includes liability for fraud or fraudulent misrepresentation on our part.

11 Platform Availability

y9999 game aims to keep the platform available around the clock. Scheduled maintenance windows will be communicated in advance where possible. During maintenance periods, access to betting markets, the casino and the cashier may be temporarily suspended.

Bets already placed before a maintenance window will stand and be settled normally once the platform is restored. Bets cannot be placed during maintenance regardless of whether the platform partially loads on your device.

y9999 game does not guarantee that the platform will function without errors on all devices or connection types. The Android app is optimised for mid-range Android handsets. Performance on very old devices or on very slow connections may vary.

12 Amendments to These Terms

y9999 game reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. It is your responsibility to check these terms periodically.

Continued use of the y9999 game platform after any changes are published constitutes your acceptance of the updated Terms and Conditions. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account.

Material changes that significantly affect player rights will be communicated through a platform notification where practicable.

13 Contact

If you have any questions about these Terms and Conditions or about your account, you can reach us through the following channels:

• Live Chat: Available 24 hours a day, seven days a week through the platform.
• Email: [email protected] (displayed as text only — please copy manually).
• FAQ: Common questions are answered on our FAQ page.

For responsible gaming support, please visit the Responsible Gaming page where you will find information on self-exclusion, deposit limits and external support resources.